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User Interface /User Experience Designer

Language: Excellent spoken and written English

Location: Kenya /Uganda

Travel: 50%

The Organisation

Living Goods (LG) seeks to improve the lives of tens of millions of underserved customers by revolutionizing the way community health is delivered in the developing world.  To do this, Living Goods not only grows its own business operations, but also dramatically magnifies its impact through large-scale partnerships.  Living Goods works with many of the world’s leading visionary organizations across the corporate, social and government sectors.  Current partners include the governments of Kenya and Uganda, plus Care International, BRAC and PSI. Living Goods’ future success increasingly depends on the state of the art mHealth, communications, the latest mobile tools, apps and technologies to drive impact.



  • Conduct researches to understand our users' needs, configure our product to fit service delivery workflows within a particular health context.
  • Perform investigations, design, implementation and maintenance of product modules and submodules for both new and existing products according to architecture, guidelines and good software engineering practices.
  • Support our project managers and partners in conducting high-quality design research as design is a shared core competency at Living Goods.
  • create design tools and templates to assist teammates be equipped to carry out design work.
  • coach teammates through our design process before, during, and after project deployments.
  • Conduct sessions directly with end users to design workflows.
  • conduct UX testing on the product features, implement prototypes and inform our product roadmap.
  • Take technical responsibility of overall project design by ensuring end-to-end ownership of all technical aspect
  • Drive open communication across disciplines.



  • Bachelor degree in computer science or any related field.
  • 3 years of experience designing tools - Photoshop, Illustrator, SketchUp or 3 years working experience as a User Interface/User Experience designer in user experience research and testing OR in a community-facing programs role, particularly in reaching vulnerable communities will be an added advantage.
  • Experience in using Sound knowledge of how to execute designs within an online environment (HTML, CSS, Javascript).
  • Experience with UI design principles and patterns.
  • Ability to quickly turn around rigorous wireframes and mockups quickly in a fast-paced, iterative environment.
  • Outstanding storytelling and presentation skills - Able to write User stories and presentation.
  • Has Experience in community-based field work with underserved populations or with ICT4D is strongly preferred.
  • some understanding of health service provision/ public health systems/ community health.
  • Ability to concept and execute on brand identity, information architecture, and usability
  • Ability to produce high-end functional interface designs for responsive websites, landing pages, banners, and emails.
  • A portfolio of work that demonstrates skills and ability - provide a website link. 



A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.


What is Living Goods?

Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights. Living Goods seeks nothing less than a disruptive reinvention of distribution in emerging markets, through networks of franchised micro-entrepreneurs who leverage Living Goods’ brand, buying power and mobile marketing tools to deliver vital products at accessible prices to the people who need them most. By combining the best practices from the worlds of micro-enterprise, franchising and public health, Living Goods is creating a fully sustainable system to improve the health, and wealth, of underserved communities.

Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page.

Life at Living Goods

Living Goods is aiming to make disruptive changes, dramatically improving the lives of underserved communities. We think big, but we operate small and nimble. At Living Goods, you will have the chance to use your creativity and work with your teammates to conceive and test new ideas every day. If you work well in a dynamic, highly collaborative culture, if you set high standards for yourself and your colleagues, if you know how to fail fast and learn fast, if you meet challenges with calm determination and a sense of humor, you will thrive at Living Goods. See







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