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Senior Technical Advisor, Health

Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own? 

Living Goods works to reinvent how we improve the lives of the under-served. We think big, but operate lean and nimble. We believe community health is critical to deliver universal health coverage and that community health workers are essential because they bring health services to people’s doorsteps. 

We also help governments transform community health through mobile phones.  Using the disruptive power of mobile technology, we’ve equipped and deployed 7,500 community health workers across Africa. These community health workers treat common illnesses like pneumonia, diarrhea, and malaria focusing on children and mothers.  They also provide primary healthcare to 6 million people at a fraction of the cost of doctors and nurses.  And they’ve reduced child mortality by 27 percent.

The secret to our success is a winning team.  One that enables people to bring their ideas and creativity to work every day.  If you work well in a dynamic collaborative culture, set high standards, meet challenges with determination and a have a sense of humor, come work for Living Goods!

Sierra Leone

Three years ago Ebola swept through Sierra Leone, infecting 14,000 people and killing 4,000.  Community health workers played a vital role in halting the outbreak by identifying people with symptoms and educating families on infection prevention. The Ministry of Health & Sanitation has since adopted policies to strengthen community health even more.  We want to join them in this quest.

Our tech team will provide mHealth tools to improve data collection and community health worker effectiveness.  Our procurement staff will help Ministry of Health staff develop systems to ensure that high quality products and medicines are in stock.  Our health teams will conduct management and continued health education seminars.

In a country with poor network connectivity, limited electricity and a weak rural healthcare system this is not going to be easy.  That’s why we need you.

The Opportunity

As our Health Impact Lead, you will be responsible for understanding the impact our programs are having in the communities we serve and ensuring that we are delivering impact. You will work directly with the program teams at both the national and district levels, to support our end-to-end program design and implementation.

You will be responsible for generating a thorough understanding of program approaches, activities and outcomes, building on our existing monitoring frameworks, and drawing from both quantitative and qualitative methods. You will guide our team in providing data-driven support to our partners. You will oversee the quality assurance and quality improvement functions to ensure implementation fidelity and constant improvement. Since this is a new intervention, the whole program will be approached through an implementation science lens, and we will have a strong research component. We expect you to support the design and management of this research workstream.

As Health Impact Lead, you will be a consistent champion of Living Goods’ impact goals, keeping a focus on not only measuring, but developing improvements to the LG model with a view to optimizing impact and cost effectiveness.

Responsibilities

  • Ensure program design maximises our health impact and provide overall management for M&E, research, analytics and quality assurance and quality improvement functions for the program.
  • Collaborate with project team to build an understanding of Living Goods’ impact model for Sierra Leone. Establish appropriate metrics and support in the collection of baseline data and setting appropriate targets.
  • Work with program teams to ensure we are collecting all of the required data points to set-up desired monitoring framework. Support data and indicator mapping for integrating with existing National HMIS systems such as DHIS2.
  • Lead research agenda and approach to ensure maximum learning, and evidence generation to feed into policy and national scale up including both qualitative and quantitative impact evaluation.
  • Identify and document important learning opportunities for the program, paying attention to government, donor and LG priorities, and when more formal research would be appropriate.
  • Lead efforts to ensure adequate documentation of program implementation processes for purposes of replication and/or strategy review/ course correction.
  • Design and lead approach to quality assurance and quality improvement on program and ensure quality control of data being collected. Ensure corrective actions are instituted and gaps closed in a timely manner.
  • Lead on interpretation of program data and support the program team in understanding data and metrics. Identify follow up questions and necessary action items for partner and Living Goods’ team.
  • Conduct additional analysis to build a better understanding of program successes and challenges. Follow through on learning objectives identified in pre-launch phase.
  • Identify areas for capacity building within teams to better promote a data-driven culture. Champion this approach and provide in-house training on use of data to understand and improve program impact.
  • Lead efforts to collate, analyse and regularly publish learning, outcomes and impact in leading community health journals and conferences.
  • Manage reporting to donors and regularly disseminate reports.
  • Represent LG at different fora; including with other donors, policy-makers and other entities to advocate for and influence adoption community health best practices and policies. You will build strong relationships with Ministry of Health officials.

Essential Qualifications

  • Master’s degree with a focus in public health, epidemiology or significant work experience in the global health or development space. Experience in primary health care or maternal and child health specifically.
  • 8+ years relevant work experience.
  • Strong training and experience with numerous quantitative analysis methods, including comfort with statistics and data visualization.
  • Experience conducting qualitative research.
  • Experience documenting implementation processes.
  • Experience in community-based field work with underserved populations.
  • General love of data and excitement for data-driven decision making.
  • Ability to work in a fast-paced environment. Able to juggle multiple tasks at once while ‘keeping calm and carrying on.’  You think strategically, handle ambiguity and work well in a multicultural environment.
  • Proactive work style.
  • Detail oriented.
  • Interest in mentoring teammates.
  • Excellent oral and written communication skills.
  • Ability to collaborate with a distributed team, under pressure and with limited supervision.

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly.  Living Goods does not offer any positions without an interview and never asks candidates for money.  If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.

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